Find answers to common questions about our plumbing services
Yes, we provide 24/7 emergency plumbing services every day of the year. If you're experiencing a plumbing emergency like a burst pipe, sewer backup, or severe leak, call us immediately at (260) 786-3247. Our on-call technicians typically respond within one hour.
For emergency calls, we typically arrive within one hour. For scheduled service appointments, we offer same-day or next-day service depending on availability. We always provide a specific time window and call ahead before arriving at your property.
We serve Fort Wayne and surrounding communities throughout northeast Indiana, including Allen, DeKalb, Whitley, Adams, Noble, and Wells counties. Our service area extends approximately 40 miles from Fort Wayne. If you're unsure whether we serve your location, please call us to confirm.
Yes, we provide free estimates for most plumbing work. Our technician will assess the problem, explain what needs to be done, and provide a clear price quote before starting any work. You'll never be surprised by hidden fees or unexpected charges.
We accept cash, checks, and all major credit cards including Visa, MasterCard, American Express, and Discover. Payment is due upon completion of service. For larger commercial projects, we can arrange payment terms.
Pricing varies depending on the type and complexity of work. Basic drain cleaning starts at $145, fixture installation starts at $195, and water heater service starts at $950. Emergency service calls start at $225. We always provide upfront pricing before beginning work, and there are no hidden fees.
Yes, all our plumbers are fully licensed, trained, and insured. Our team has decades of combined experience, and we maintain all required insurance coverage to protect both our customers and our technicians.
Yes, we provide comprehensive commercial plumbing services for businesses, restaurants, offices, and industrial facilities. We offer maintenance contracts, emergency repairs, and can schedule work during off-hours to minimize disruption to your operations.
First, try to shut off the water supply to the affected area or your main water valve if necessary. If you smell gas, evacuate immediately and call 911, then call us. For water emergencies like burst pipes or severe leaks, call our emergency line at (260) 786-3247 right away. Our technicians are available 24/7 and will guide you through any immediate steps while en route to your location.
Burkes Sewer Service was founded in 1985 by Jerry Burke. We've been serving the Fort Wayne community and surrounding areas for nearly 40 years. We're a family-owned business, and Jerry's son Mike now works alongside him, continuing our tradition of quality service.
Yes, we offer preventive maintenance plans for both residential and commercial customers. Regular maintenance can help prevent costly emergency repairs and extend the life of your plumbing system. Contact us to learn more about customized maintenance schedules for your property.
Absolutely! We'll help you select the right water heater based on your household size, usage patterns, and budget. We can explain the pros and cons of tank vs. tankless systems, and different fuel types (gas, electric, propane). Our goal is to help you make an informed decision that meets your needs.